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*If your question isn’t answered in the following, we’d be happy to help you. Just call 608-785-7704, email or come visit us for your answer!

What credit cards do you accept?

We accept all four major credit cards: Visa, American Express, MasterCard and Discover. We will also accept credit card payments through PayPal online.
Why do you require having the same billing and shipping address for credit card transactions?
It’s for protection. We have had a couple of unfortunate dealings with credit card fraud (when someone calls in with a stolen card and has it shipped to an address different to that on the card). When that happens, everybody loses. So to avoid that, we just require that the address you want your product shipped to is registered on the card. It’s a case where one bad guy makes it hard on the rest of us, but this is to keep all the deals safe.

Do you offer gift certificates?


Do you do layaways?

Yes, we do have a layaway option. We do require a deposit of 20% of the item’s selling price. We will then hold that item for you for a period of 90 days. The 48 hour approval period will not apply to any item on a layaway purchase. In the event of a “failed layaway”, any and all deposits that were paid are non-refundable and they are also not transferable for the purchase of another item. Please inquire if you have specific questions about this policy.

Do you offer appraisals? How much are they?

Yes, we can appraise a guitar for you over the phone, by way of email or in-store. We can either give you an approximation or a written professional appraisal. The costs on all appraisals are free!

Do you carry drum sets, keyboards, or other non-stringed instruments?

Not usually except under very rare circumstances.

What dealerships do you carry?

We carry many different and diverse dealerships that include the following:

  • Alvarez
  • Dr. Z
  • Gretsch
  • Marshall
  • Santa Cruz
  • Bad Cat
  • Eastman
  • Grosh
  • Martin
  • Soldano
  • Bogner
  • Egnater
  • Guild
  • Matchless
  • Splawn
  • Boss
  • Ernie Ball
  • Hamer
  • McNaught
  • Suhr
  • Bourgeois
  • ESP
  • Heritage
  • McPherson
  • Taylor
  • Carr
  • Fender
  • Huss & Dalton
  • National
  • Tom Anderson
  • Charvel
  • Fodera
  • Ibanez
  • Paul Reed Smith
  • Victoria
  • Collings
  • Fulltone
  • Lakland
  • Peavey
  • Vox
  • Composite Acoustics
  • G & L
  • Larrivee
  • Rickenbacker
  • David Thomas
  • Gibson
  • Line 6
  • Roland

Do you accept C.O.D. or PayPal?

We do not accept C.O.D. but we are happy to be able to now accept PayPal online payments. Verified buyers may submit payments to the PayPal account

Why do you suggest shipping UPS?

UPS has proven to be the fastest, cheapest, most reliable and have the easiest tracking and least amount of damage.

Do you ship overseas? To military addresses? To post office boxes?

We ship overseas and to military addresses, but we do not ship to P.O. Boxes.  However due to our dealer agreement, we do not ship the folllowing brands outside the USA: Fender, Guild, Gretsch, Charvel.

What is your return policy?

If you buy a product and have it shipped to you, you can return it within 48 hours for a full refund/return, no questions asked. You must pay for shipping both ways, though. For in store purchases and special order products, there is no return policy.

Do you take trades-ins? Do you buy products outright?

Yes! We love to take trades and buy products. If you need a trade or cash estimate, call, write or come on in.

Do you have a repair shop?

Yes, we have a full service repair shop with three full-time employees.

Are you an authorized service center for my instrument?

We are an authorized service center for Fender.

What warranties do you have on your products?

For used gear, we have a 60 day warranty unless marked “as is”. As for all other new gear, each company has a different warranty. We also offer a 60 day warranty on all work done on guitars at the repair shop.

Recent News

PRS Factory Visit / Wood Library
May 23, 2015 by Tylor PRS Tour005

We recently got a chance to go and spend some time with our friends out at PRS. We got a chance to spend sometime in the Stevensville area on Sunday… READ MORE


    PRS Dealer Spotlight
    May 18, 2015 by Tylor

    Our friends over at Paul Reed Smith recently did a small interview with us and posted a very nice dealer spotlight on their website! Head over there and check it… READ MORE

  • Dave's Guitar Shop
    PRS and Dave’s NOS Guitars
    October 16, 2013 by Tylor

    Over the last 6 Months we have been recieving some awesome NOS Artist Brazilian and Korina McCarty guitars from PRS. Check out these videos of Paul discussing talking about these… READ MORE

  • Dave's Guitar Shop
    Taylor Find your Fit Event
    October 4, 2013 by Tylor

    We are hosting a Taylor find your fit event on Saturday Oct. 12th. Taylor’s factory experts will be on hand to help you learn more about Tone Woods, Body Shapes… READ MORE

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